Protect Yourself From Rogue Movers
Consumer Beware List: Ontario Ministry of Government & Consumer Services
ALERT Mover Brand Hijackings: Brand hijackings are on the rise. Rogue movers are putting reputable company brand names in their online listings and ads. Always verify a mover's stated affiliations before you hire them. Read CAM's press release Canadian Association of Movers Warns Public about Brand Hijackings (PDF 24Jan2017). Here's an article out of the United States about this same problem (January 12, 2018). Some warnings follow.
The following companies have implied a relationship with the Canadian Association of Movers, either by displaying the CAM/ACD logo on their websites or by suggesting that they are CAM members or CAM-certified. These companies are NOT CAM members and we recommend that you carefully check their claims.
NONE TO REPORT
CAM recommends that you contact the Better Business Bureau or the Canadian Association of Movers member directory to confirm that your mover is a trusted, reliable company and to avoid moving problems.
This is a story out of Oregon. Central Oregon's KTVZ News Channel 21 Bend man loses $6,000 to unlicensed Alaska movers. (February 28, 2018). NEW
Here's another terrible story of a young woman who has trouble with her mover. Iceberg Logistics is not a CAM member. CTV/Atlantic N.S. woman left with nothing after moving company fails to show up. (February 8, 2018). NEW
The Canadian Association of Movers received several unverified complaints about Access Canada Movers. The nature of the recent complaints is that Access Canada is unable to confirm planned delivery or where the customers’ belongings are. Access Canada Movers is not a CAM member. Here's a GlobalNews/Toronto story on the experiences of some of their customers (February 7, 2018). NEW
CityNews (Toronto) Woman says moving company held her belongings hostage until she paid more. The customer used Movers & Logistics Inc. which she found on Kijiji. (January 8, 2018)
CBC News/Newfoundland & Labrador CBC Investigates/Red flags and 'rogue' movers: what to watch out for in the unregulated moving industry. Advocates warn consumers to do their research to protect themselves and their possessions. (December 14, 2017)
CTV News/Toronto Moving company owners facing charges after raid (October 24, 2017). The owners of Green Moving and Storage, Landmark Van Lines and Ryder Moving in Scarborough, ON are facing fraud charges. However there's some good news for victims in Belle River near Windsor, ON. CBC News/Windsor Belle River seniors wait 7 months for belongings, moving company at centre of fraud investigation (November 1, 2017).
CBC News/Edmonton Moving company worker charged in scheme to extort Alberta families: police (May 31, 2017). The Toronto-based companies involved go by the names of Green Moving, Ryder Moving, Landmark Van Lines and Capital Moving Services. More on this story...CP24Now Movers held peoples' goods hostage: police (May 31, 2017)
CONSUMER ALERTS ARCHIVE