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2011 Annual Conference
A Social Media World — The New Business Reality

November 13–15, 2011
Sheraton Toronto Airport Hotel
801 Dixon Road, Toronto, Ontario, Canada

 
MONDAY, NOVEMBER 14

9:15 – 10:15
Consumer’s Concerns in a Social Media World

SPONSORED BY  Logo

Photo     Dale Goldhawk, award-winning Broadcaster and Journalist

10:45 – 11:45
Innovation — Building the top line to get a better bottom line!

Photo     Ric Williams, President, Williams & Goffin Consulting Inc. (presentation PDF)

1:00 – 2:00
Exploring and Embracing the World of Social Media

SPONSORED BY    

Logo
and its operating companies,
Allied Van Lines Canada
North American Van Lines Canada

     
Photo     Mark Evans, ME Consulting (presentation PDF)

2:00 – 3:00
A Public Relations Partnership = ROI

Photo   Photo
David Eisenstadt, Partner, The Communications Group Inc.   Dan Hopkins, COO, Two Men and a Truck – Canada
(presentation PDF)    

3:00 – 3:30
Ice Cream Break

SPONSORED BY  Logo

3:30 – 4:30
Will You have a Future in International Moving?

Photo     Terry Head, President, International Association of Movers (presentation PDF)

5:30 – 9:30
Chairman’s Reception and Awards Dinner

 
TUESDAY, NOVEMBER 15

8:30 – 9:30
North American Economic Outlook — Will the Recovery be Sustained?

SPONSORED BY  Logo

Photo     Paul Ferley, Assistant Chief Economist Economics Department, RBC (presentation PDF)

10:00 – 11:00
Canadian Anti-fraud Centre — PHONEBUSTERS

Photo     John Schultz, Ontario Provincial Police

11:00 – 12:00
Privacy Issues in Recruiting and Managing Your Workforce

Photo     Nadine Zacks, Lawyer, Hicks Morley Hamilton Stewart Storie LLP (presentation PDF)

12:00 – 1:30
Annual General Meeting and Open Discussion

1:30 – 4:30
BE DiFFERENT or Be Dead

SPONSORED BY  Logo

Photo     Roy Osing, President and CEO, Brilliance for Business (presentation PDF)