2014 Annual Conference

The Age of More

October 19–21
Sheraton Toronto Airport Hotel

Conference Agenda (pdf)
Conference Brochure (pdf)

 MONDAY, OCTOBER 20

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The Business of Protecting Consumers

MARY E. POWER, President & CEO, Council of Better Business Bureaus

Presentation (pdf)

 

Emerging Trends Shaping
the World of Relocation

STEPHEN CRYNE, President & CEO, Canadian Employee Relocation Council

Presentation (pdf)

     
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Competing in The Age of More

LORELLA DePIERI, President,
Results by Design

Presentation (pdf)

 

Claims: A Moving Industry View
A panel discussion

JASON HOUNSELL, Director, Customer Service/Claim Settlements, Atlas Van Lines (Canada) Ltd.
DAN LAWRENCE, Vice President Finance, United Van Lines (Canada) Ltd.
CARMEN STANG, Director of Operations, SIRVA Canada LP
GARY STEELE, Director, Facility Services, Veranova Facility Services
MODERATOR: JOHN RAUSCH, Vice President Canada, Allied Van Lines Canada

Presentation (pdf)

 
TUESDAY, OCTOBER 21

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Canada’s Economy: Dealing with the Demographic Downshift

TED MALLETT, Vice President and Chief Economist, Canadian Federation of Independent Business

Presentation (pdf)

 

Moving is Not a Commodity
A panel discussion

DENIS FRAPPIER, Executive Vice President, AMJ Campbell Corporate
DON KACHUR, President, Highland Moving & Storage Ltd.
RICK TAYLOR, Vice President, Taylor Moving & Storage Ltd.
MODERATOR: TOM FINLAY, Senior Vice President, AMJ Campbell Van Lines, Vancouver

Presentation (pdf)