CAM Mover's Edge, May, 2011

CAM’s Packing-Unpacking Course

The filming for CAM’s Packing-Unpacking video training course is now complete. Together with the Helper training video, these videos will make an ideal way to introduce new employees to the moving profession. Watch for details shortly.

Criminal Record Checks

Many members are reporting that they are being asked to provide evidence of criminal record checks when they are working with specific clients. This seems to be a growing trend that you may need to prepare for. CAM is currently trying to find creditable sources for these checks.

CAM Membership Survey Results

We just completed a survey of members of the association – movers and suppliers – and received some interesting responses. Thank you for your input. Responses were generally constructive and positive. A few important recommendations included:

  • Improve lobbying role with government
  • Initiating members’ discount programs, especially fuel
  • Improve the communications with suppliers to the moving industry and group purchasing
  • Increase communications with the consumer
  • Redesign the website to take advantage of CAM’s search-engine rankings

Questionnaire Software

CAM just completed a member survey using phpESP software. We found it very easy to use and got useful responses from members. Should you wish to use the software for your own customer service questionnaires, it’s freeware and available from http://sourceforge.net/projects/phpesp. All you have to do is get your web designer to install it for you.

CAM Is Moving

CAM will be moving its offices on Wednesday, May 18. Effective that day CAM’s new postal address will be:

Canadian Association of Movers
PO Box 30039
RPO New Westminster
Thornhill ON L4J 0C6
Canada

Our phone and fax numbers will remain unchanged.

New Members

CAM is pleased to welcome the following new members to the association:

Movers

  • Edgemont Moving & Storage Ltd., North Vancouver, BC
  • Jia Jia International Moving Inc., Markham, ON
  • Office Move Pro, Mississauga, ON

Suppliers

  • AllCargo Express Inc., Richmond, BC

It’s a Scam!!

You may have seen an email like this. It’s usually sent to “undisclosed recipients” which probably means it’s going to a lot of movers. It seems to be another form of a common scam. Take care!

Hello,

How are you doing? I am relocating back to your location from United Kingdom because of the sad ordeal I experienced. I was one of the expatriates kidnapped in United Kingdom and I no longer feel comfortable working there. I have some household items consisting of furniture that I need to be delivered back to your location. My furniture are comprises of a dining set weighs 680 lbs and the number of shipping case is one. The dimensions: 58"W x 40"H x 18"D. Please contact the agent and supply him the information below:

Closest airport to you for pick up:
Available date of shipment:
Outstanding charges:
This is the shipper's details:
Shipper's name: David Brooks
Shipper's email: priortows@gmail.com
Shipper's address: 18 Abbeygate Apartments, Liverpool, Merseyside L15 8HB
Shipper's phone: (44) 7011138042

Do get back to me with your cost for moving and types of credit card accepted for payment so that I can go ahead and make payment if you can be able to move the items.

Regards,

 

Mrs Oscar

King’s Global Forwarding Ltd. (Calgary) Announces Senior Appointments

Mr. Randy Hounjet, President & CEO and Mr. Dennis O'Neill, Chief Operating Officer of King's Transfer Van Lines, are pleased to announce the launch of KING'S GLOBAL FORWARDING LTD. KING'S GLOBAL FORWARDING LTD. will concentrate its efforts in looking after all of the King's Companies’ international business. The senior management team will be:

  • Ms. Brenda Mitchell: President and CEO
  • Mr. Albert Au: Senior International Forwarder
  • Mr. Richard Carr: Senior Vice President, Sales

Supplier Member Announcements

Dale & Morrow Insurance Limited

With 35 years experience, Dale & Morrow offers customized coverages for all movers, from independents to van line agents operating into the USA. Call 1-877-229-7272.

Great Little Box Company

Great Little Box Company, a specialist to the moving industry, has launched heavy-duty, double-wall-constructed, flat-screen TV boxes. Three sizes are available to suit most flat-screen TVs.

TransferEASE Relocation Inc.

ReaLocation.ca – How can you be sure that your Real Estate Experience will be a good one? We offer Better Real Estate Service, and we'll pay YOU TO USE IT!

CAM Website

New jobs have been posted to the CAM website as well as a new truck leasing offer (pdf).

IF YOU HAVE NEWS THAT CANADA’S MOVING INDUSTRY SHOULD KNOW ABOUT, please let CAM know and we will include it in upcoming issues of this newsletter.