Upcoming Education Events

Here are a couple of upcoming moving industry-related educational opportunities to check out:

 

November 2025

CAM Webinar 2509 - What To Do When Estimates Go Wrong

When: Thursday, November 6, 2025, 1 p.m. ET 
Cost: Free to CAM members / $30 for non-members 

It’s happened to all of us. Join Peter McCullough of Raven Research as he explores what actions to take when an estimate misses the mark. As the final segment in our estimation series, the webinar will guide participants through breaking down original estimates and analyzing discrepancies step by step, while also sharing best practices for offering goodwill settlements and resolving disputes. This is an essential session for anyone who has ever confronted the challenges of a problematic estimate. 

Register here (pl check back as registration is not yet open)

 

CAM Conference - November 17-18, 2025 - Kingston ON

We strive to provide a lineup of quality speakers and topics, and 2025 will be no different! Presentations will all be about protection. 

Monday, November 17:

• Protecting your business
• Protecting your reputation

Tuesday, November 18:

• Protecting your margins
• Protecting your drivers
• Protecting your productivity

And bonus ... there's lots of opportunity to relax, have fun and mingle with movers and suppliers alike.  You can register for one day or for the full conference.

For more information on the conference and the education sessions, click here.

 

Video Recordings of Past Education Events

Here's a link to view some video-recordings of past moving industry-related educational events, including:

 

Business Insurance for Movers AI in Moving - Practical Use Cases Moving Technology Landscape:  What is Out There to Digitalize Your Business A Beginner's Guide to Estimating Building Effective Training Programs Insurance Insights for Long Distance Moving

Is International Moving Right for My Business? Is Cross-Border Moving Right for My Business? Save Time and Money with Virtual Estimates Talking Sales with Larry Kruger Moving Mom with Judie Dahl

 

CAM Education (members only)

These education resources are available to all active CAM members. Members will require a username and password to access them - these can be obtained from admin[at]mover.net.

• Canadian Professional Mover Course  (for registered students only; effective March 1st, 2025, there is a user fee of $125 per student, or 3/$299, or $75 per student during CAM's March to May Spring Training season - plus tax) - here's a link to your Request to Register
• CAM Webinars and Essentials Training
• Training for Helpers Video
• Packing and Unpacking Videos
• Overseas Training Manual for Administrative Staff (as a pdf)

Other learning resources available for members only include:

• generic operational forms
• frequently asked questions
• business development articles that cover a range of topics, such as operational info, ELDs, HR topics, worklife, health & wellness, customer service advice, sales tips, marketing & promotion and online security, and
• business health & safety.

 

How To Guide

• A series of YouTube videos on how to wrap various items  (various sources)

 

Health & Safety

• Penske Safety Bulletin
• What Canadian employers need to know about cannabis at work (Ceridian HCM, Inc. at 1-800-729-7655 or ceridian.com) – March 2019 (pdf)
• WARNING: STAY (THE HELL) AWAY FROM OUR WORKERS! (excerpt from PMSA Newsletter, Moving Forward) – January 2019 (pdf)
• SafetyDriven (Trucking Safety Council of BC)
• Health Effects of Cannabis (Government of Canada) (pdf)
• Proper Lifting Techniques for Movers – May 13, 2009 (pdf, members only)

 

Productivity & Customer Service

• A conversation about the complexities of moving seniors safely.  When older Canadians have to move - either closer to family, to get out of a large multi-level home to a one-level location, or require transitioning to a special care facility, amongst many other scenarios, the preparation for move day can be very stressful and challenging, especially if they have lived in their home for decades. Canadian Association of Movers President Nancy Irvine has a great conversation with CAM Member Brett Ford who specializes in seniors moves.  Discussion includes moving in general, what a mover does, the need for a "quarterback" to help manage the move, moving into long care homes and retirement homes and COVID considerations, and moving scams that target seniors.  Here's a 22-minute video on the complexities of moving seniors safely. This is time well-spent if your customer base includes older Canadians. - April 2, 2022

• Easy Digital Tools to Improve your Business Efficiency - TriGlobal May 4, 2020 
• Customer service: why you are doing it wrong and here is how you can improve! - TriGlobal April 21, 2020
• Working from home? Stay productive with these 6 tips! - TriGlobal March 27, 2020
• Negative reviews; the new positive - TriGlobal February 28 2019
• Online marketing doesn't always have to cost you - TriGlobal Feb 12 2019
• 5 Facts About the Power of Reviews - TriGlobal Jan 21 2019

 

Truck Tips

Thanks to Today's Trucking for these great how-to vidros for truck drivers.

• Truck Tips: How to check tractor-trailer brakes (video)
• Truck Tips: How to mark and measure brake adjustment (video)
• Truck Tips: How to couple and uncouple a trailer (video)
• Truck Tips: How to adjust 5th wheels and trailer bogeys (video)
• Truck Tips: How to set and adjust truck mirrors (video)
• Truck Tips: How to back up a tractor-trailer (video)

 

Other Resources

• movingEDU Education for Movers