Upcoming Education Events

Here are a couple of upcoming moving-industry-related educational opportunities to check out:  CAM presentations are in purple.

 

September

CAM2611 Webinar - Focus on Profitability:  Asset Utilization

When: Thursday, Sept 10, 2026, 1:00 pm ET 
Free for CAM Members / $30 for Non Members

In the 2nd of our series on profitability, Peter McCullough of Raven Research will focus on how maximizing asset utilization can significantly reduce truck-related costs.  A monthly truck payment becomes much more manageable when the asset is consistently in use.  We'll also discuss how available truck capacity can quietly impact profitability if not managed closely.

Register now 

 

CAM2613 Webinar - Search Has Changed:  What AI Means for Your Marketing

When: Thursday, Sept 24, 2026, 1:00 pm ET 
Free for CAM Members / $30 for Non Members

 

AI is changing the way people search, discover businesses, and make buying decisions, and it’s happening faster than most companies realize.

In this presentation from Mickey Serebnitski of First Rank, will explore how platforms like ChatGPT, Google AI Overviews, Gemini, and other AI-powered search tools are reshaping the marketing landscape. We’ll look at what this shift means for SEO, paid advertising, content, brand visibility, and the traditional customer journey.

More importantly, we’ll break down what businesses can do right now to adapt. You’ll learn how search behaviour is changing, why ranking on Google is no longer the only goal, and what it takes to become a brand that both search engines and AI platforms are more likely to recommend.

Whether you’re a business owner, marketing professional, or simply trying to understand where digital marketing is headed, this session will give you a practical look at the opportunities, challenges, and strategies emerging in the age of AI search

Register now

 

November

CAM2612 Webinar - Focus on Profitability:  Managing Fuel Costs

When: Thursday, Nov 5, 2026, 1:00 pm ET 
Free for CAM Members / $30 for Non Members

In the 3rd of our series on profitability, Peter McCullough of Raven Research will review strategies to improve fuel efficiency (miles per gallon/kilometers per litre) as well as procurement approaches to reduce cost per gallon/litre.

Guess what?  You can register now and get a calendar reminder!

 

CAM2026 Conference 

When: November 15 - 17, 2026
Westin Wall Centre, Vancouver Airport, Richmond BC

This November, for the first time in over a decade, CAM’s annual conference is heading to Richmond, BC.  Whether you are looking to sharpen your business strategy, meet suppliers face-to-face, trade ideas with fellow movers or simply see what all the conference buzz is about, CAM2026 is your chance to get in the game.

Check out the conference website here.

 

Video Recordings of Past Education Events

Here's a link to view some video-recordings of past moving industry-related educational events, including:

Focus on Profitability - Managing Labour Costs The Employee Experience Playbook - What every moving company could learn from the tech boom  Winning the Chargeback Battle: What Every Canadian Mover Needs to Know Digital Marketing Traditional Marketing What To Do When Estimates Go Wrong Advanced Guide to Estimating (And How to Troubleshoot When We Miss) Intermediate Estimating aka "Things that will blow up your quote" A Beginner's Guide to Estimating Business Insurance for Mover

Hiring to Firing - HR Best Practices AI in Moving - Practical Use Cases Moving Technology Landscape:  What is Out There to Digitalize Your Business A Beginner's Guide to Estimating Building Effective Training Programs Insurance Insights for Long Distance Moving Is International Moving Right for My Business? Is Cross-Border Moving Right for My Business? Save Time and Money with Virtual Estimates Talking Sales with Larry Kruger Moving Mom with Judie Dahl

 

CAM Education (members only)

These education resources are available to all active CAM members. Members will require a username and password to access them - these can be obtained from admin[at]mover.net.

• Canadian Professional Mover Course  (for registered students only; effective March 1st, 2025, there is a user fee of $125 per student, or 3/$299, or $75 per student during CAM's February to May Spring Training season - plus tax) - here's a link to your Request to Register
• CAM Webinars and Essentials Training
• Training for Helpers Video
• Packing and Unpacking Videos
• Overseas Training Manual for Administrative Staff (as a pdf)

Other learning resources available for members only include:

• generic operational forms
• frequently asked questions
• business development articles that cover a range of topics, such as operational info, ELDs, HR topics, worklife, health & wellness, customer service advice, sales tips, marketing & promotion and online security, and
• business health & safety.

 

How To Guide

• A series of YouTube videos on how to wrap various items  (various sources)

 

Health & Safety

• Penske Safety Bulletin
• What Canadian employers need to know about cannabis at work (Ceridian HCM, Inc. at 1-800-729-7655 or ceridian.com) – March 2019 (pdf)
• WARNING: STAY (THE HELL) AWAY FROM OUR WORKERS! (excerpt from PMSA Newsletter, Moving Forward) – January 2019 (pdf)
• SafetyDriven (Trucking Safety Council of BC)
• Health Effects of Cannabis (Government of Canada) (pdf)
• Proper Lifting Techniques for Movers – May 13, 2009 (pdf, members only)

 

Productivity & Customer Service

• A conversation about the complexities of moving seniors safely.  When older Canadians have to move - either closer to family, to get out of a large multi-level home to a one-level location, or require transitioning to a special care facility, amongst many other scenarios, the preparation for move day can be very stressful and challenging, especially if they have lived in their home for decades. Canadian Association of Movers President Nancy Irvine has a great conversation with CAM Member Brett Ford who specializes in seniors moves.  Discussion includes moving in general, what a mover does, the need for a "quarterback" to help manage the move, moving into long care homes and retirement homes and COVID considerations, and moving scams that target seniors.  Here's a 22-minute video on the complexities of moving seniors safely. This is time well-spent if your customer base includes older Canadians. - April 2, 2022

• Easy Digital Tools to Improve your Business Efficiency - TriGlobal May 4, 2020 
• Customer service: why you are doing it wrong and here is how you can improve! - TriGlobal April 21, 2020
• Working from home? Stay productive with these 6 tips! - TriGlobal March 27, 2020
• Negative reviews; the new positive - TriGlobal February 28 2019
• Online marketing doesn't always have to cost you - TriGlobal Feb 12 2019
• 5 Facts About the Power of Reviews - TriGlobal Jan 21 2019

 

Truck Tips

Thanks to Today's Trucking for these great how-to vidros for truck drivers.

• Truck Tips: How to check tractor-trailer brakes (video)
• Truck Tips: How to mark and measure brake adjustment (video)
• Truck Tips: How to couple and uncouple a trailer (video)
• Truck Tips: How to adjust 5th wheels and trailer bogeys (video)
• Truck Tips: How to set and adjust truck mirrors (video)
• Truck Tips: How to back up a tractor-trailer (video)

 

Other Resources

• movingEDU Education for Movers