Register a Complaint
To register a complaint regarding a recent move, please COMPLETE the following form.
This form should be completed by the person whose goods were moved.
If the mover is a CAM member, CAM will:
- Record the complaint.
- Act as a facilitator and provide contact information as appropriate.
- Refer the matter to the mover for resolution and response.
- If appropriate, refer the matter to the affiliated van line for resolution and response.
- Advise the consumer of action taken on the consumer’s behalf and responses received.
If the mover is not a CAM member, CAM will NOT contact the mover, but will:
- Record the complaint, to warn other consumers.
- Recommend an appropriate course of action.
- Provide contact information for governmental consumer agencies and the BBB.