Upcoming Education Events

 

The BBB offers hundreds of courses for you and your employees. Some have discounted pricing for BBB Accredited Businesses. Check out their BBB Learning course offerings.

 

Here are a couple of upcoming moving industry-related educational opportunities to check out:

 

September 2024

CERC Annual Conference

When: September 8-10, 2024

The Canadian Employee Relocation Council (CERC), a leading authority on global mobility and employee relocation, will be hosting its National Conference in Montreal, Quebec from September 8-10, 2024, where they’ll explore the new world of work.

 

Mini Summit: [Virtual] Moving Revenue Summit

When: Wednesday, September 18, 2024 1:00-3:00 PM (PT)

If you are determined to grow your earnings by end of this year — we've got something for you. It's not always about more trucks, or more leads. What you need is a strong sales and marketing strategy tied to your operations to increase revenue by 2-3X. It's why we're bringing you the Moving Revenue Summit. A mini virtual summit for moving companies to drive financial success, outpace the competition and your own growth goals.

Free ticket here

 

CAM Webinar: Is Cross-Border Moving Right For My Company?

When: Thursday, September 19, 2024 1:00 PM (ET)

You started out local and are now going across provincial lines. Piece of cake right? So you think you know enough to do cross-border moving? It isn’t the same. In the third of our series discussing growth opportunities, CAM2024 conference presenter Peter McCullough will go over some of the finer points of providing relocation services to and from the United States.

Register here

 

Video Recordings of Past Education Events

Here's a link to view some video-recordings of past moving industry-related educational events.

 

CAM Education (members only)

These education resources are available to all active CAM members. Members will require a username and password to access them - these can be obtained from admin[at]mover.net.

• Canadian Professional Mover Course  (for registered students only) - here's a link to your Request to Register
• CAM Webinars and Essentials Training
• Training for Helpers Video
• Packing and Unpacking Videos
• Overseas Training Manual for Administrative Staff (as a pdf)

Other learning resources available for members only include:

• generic operational forms
• frequently asked questions
• business development articles that cover a range of topics, such as operational info, ELDs, HR topics, worklife, health & wellness, customer service advice, sales tips, marketing & promotion and online security, and
• business health & safety.

 

How To Guide

• A series of YouTube videos on how to wrap various items  (various sources)

 

Health & Safety

• Penske Safety Bulletin
• What Canadian employers need to know about cannabis at work (Ceridian HCM, Inc. at 1-800-729-7655 or ceridian.com) – March 2019 (pdf)
• WARNING: STAY (THE HELL) AWAY FROM OUR WORKERS! (excerpt from PMSA Newsletter, Moving Forward) – January 2019 (pdf)
• SafetyDriven (Trucking Safety Council of BC)
• Health Effects of Cannabis (Government of Canada) (pdf)
• Guide to violence prevention in the workplace – Government of Canada
• Proper Lifting Techniques for Movers – May 13, 2009 (pdf, members only)

 

Productivity & Customer Service

• A conversation about the complexities of moving seniors safely.  When older Canadians have to move - either closer to family, to get out of a large multi-level home to a one-level location, or require transitioning to a special care facility, amongst many other scenarios, the preparation for move day can be very stressful and challenging, especially if they have lived in their home for decades. Canadian Association of Movers President Nancy Irvine has a great conversation with CAM Member Brett Ford who specializes in seniors moves.  Discussion includes moving in general, what a mover does, the need for a "quarterback" to help manage the move, moving into long care homes and retirement homes and COVID considerations, and moving scams that target seniors.  Here's a 22-minute video on the complexities of moving seniors safely. This is time well-spent if your customer base includes older Canadians. - April 2, 2022

• Easy Digital Tools to Improve your Business Efficiency - TriGlobal May 4, 2020 
• Customer service: why you are doing it wrong and here is how you can improve! - TriGlobal April 21, 2020
• Working from home? Stay productive with these 6 tips! - TriGlobal March 27, 2020
• Negative reviews; the new positive - TriGlobal February 28 2019
• Online marketing doesn't always have to cost you - TriGlobal Feb 12 2019
• 5 Facts About the Power of Reviews - TriGlobal Jan 21 2019

 

Truck Tips

Thanks to Today's Trucking for these great how-to vidros for truck drivers.

• Truck Tips: How to check tractor-trailer brakes (video)
• Truck Tips: How to mark and measure brake adjustment (video)
• Truck Tips: How to couple and uncouple a trailer (video)
• Truck Tips: How to adjust 5th wheels and trailer bogeys (video)
• Truck Tips: How to set and adjust truck mirrors (video)
• Truck Tips: How to back up a tractor-trailer (video)

 

Other Resources

• movingEDU Education for Movers