Education

Education
Education

Upcoming Education Events

 

The BBB offers hundreds of courses for you and your employees. Some have discounted pricing for BBB Accredited Businesses. Check out their BBB Learning course offerings.

 

Here are a couple of upcoming moving industry-related educational opportunities to check out:

March 2024

  • Thurs. March 21st, 2024 - Live Free Webinar – Incident Response - sponsored by TruckNews.com. This webinar will explore: Emergency response planning; training drivers on post-incident response; working with insurers to mitigate losses; and managing media inquiries, social media reaction, and reputational fallout.

 

NEW Video Recordings

Here are a few recordings of past moving industry-related educational events to view:

  • Webinar Recording - Maximizing Efficiency and Customer Satisfaction: The Role of CRM Systems in Moving Companies - This recorded webinar will provide moving company owners with a comprehensive understanding of CRM (Customer Relationship Management) system basics and how using a Moving CRM can enhance customer satisfaction, improve operational efficiency, and empower data-driven decisions. Adarsh Dattani, CEO at Movegistics, and James Hatfield, CRO at LiveSwitch, a CAM member, outline best practices and practical strategies to transform your business.
  • 5-Part Series - Moving America 2024 - 2025 - This is a recording of a 5-part series on what Americans expect from their moving experience. The 5 sessions include: why they move, how they find you, what they're willing to pay more for and services you should offer - sponsored by Supermove.
  • Video podcast - Ins & Out of Commercial Moving - An episode of Humans of Moving features Thomas Anderson, VP Commercial Sales at RCS Moving - sponsored by Supermove.
  • Video podcast - Cracking the Code to Social Media - An episode of Humans of Moving features Michelle Cordero, Head of Social Media at JK Moving - sponsored by Supermove.

 

CAM Education (members only)

These education resources are available to all active CAM members. Members will require a username and password to access them - these can be obtained from admin[at]mover.net.

Other learning resources available for members only include:

  • generic operational forms
  • frequently asked questions
  • business development articles that cover a range of topics, such as operational info, ELDs, HR topics, worklife, health & wellness, customer service advice, sales tips, marketing & promotion and online security, and
  • business health & safety.

 

How To Guide

 

Health & Safety

 

Productivity & Customer Service

 

Truck Tips

Thanks to Today's Trucking for these great how-to vidros for truck drivers.

 

Other Resources